Perspectives
Specific views on
AI in professional services.
Not general commentary. Analysis of what is actually happening in law, accounting, real estate, and recruiting — and what it means for firms that are trying to make informed decisions about AI.
Law Firms
10 November 2025
Why law firm AI pilots fail — and it's not the technology
Sixty-seven percent of law firm AI pilots stall before going live. The failure point is almost never the technology. It is the absence of a governance decision before anything is built.
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HR & Recruiting
28 October 2025
Speed to lead: the one metric that determines whether you place the candidate
Agencies that contact a candidate within the first hour of their application are 7× more likely to place them. Most agencies respond within 24–48 hours. The gap is entirely closable.
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Governance
14 October 2025
AI governance in professional services: what your PI insurer actually wants to see
Professional indemnity insurers are beginning to ask specific questions about AI usage. The firms that cannot answer them clearly are the ones that deployed without a governance framework. Here is what they are looking for.
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Real Estate
30 September 2025
Due diligence in 3 days: what real estate firms are getting wrong about AI
The firms that have reduced their due diligence process from fourteen days to two or three are not using magic. They are using correctly connected AI — and they are not doing it the way most vendors suggest.
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Accounting & Advisory
15 September 2025
The hidden cost of automatable work in accounting firms
The fee earner productivity problem is well understood and poorly measured. Everyone knows the utilisation rate is below target. Nobody has calculated exactly why. The answer is almost always the same.
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Strategy
1 September 2025
The case for a fractional AI officer in a mid-market professional services firm
Most mid-market firms need someone who owns their AI programme. They do not need that person five days a week. The question is who fills the function — and why leaving it to a vendor is a structural conflict of interest.
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